Resilience as a Service

ebrc has translated the word “Resilience” into a comprehensive and pragmatic approach, developing a “Resilience as a Service” program based on two axes:

  • Business Continuity: providing dynamic “business as usual” solutions towards adverse operating conditions;
  • Business Agility: giving our clients flexible and agile “on-demand” ICT managed solutions, allowing them to evolve swiftly and cost-effectively in any circumstances.

ebrc has innovated in the industry grade process and executes all its technical and functional development in house, enabling a complete control on the vital business processes.

A flexible Service Level Agreement supports each solution, fitting the clients’ requirements and the regulatory constraints.

ebrc portfolio of services enables our clients to choose the best risk-mitigation solution compatible with their resilience goals and budgetary constraints and evolve together for future requirements.

Business Continuity services

Advanced environment

  • Tier IV data centres
  • Up to 11.500 m2 of flexible & scalable IT Infrastructure
  • Industry grade security standards
  • Emergency Command Centres
  • Nearly 1.000 high-tech Business Continuity positions
  • Storage and Backup facility
  • European broadband connectivity TERALINK

Tailored Continuity services

  • Up to 99,995% availability and managed Service Level Agreements for power and cooling

  • Critical facilities design and deployment services

  • Continuous monitoring, alerting and reporting 24x7x365

  • Resources available within two hours from invocation

  • Data Backup & Restoration services

  • Mutualised Recovery Platform services

Business Agility services

Continuous production “Service Support”

  • Monitored: Event management and alert notification
  • Supported: Applying predefined procedures for standard operations and in case of an incident
  • Managed:
    • Configuration management
    • Incident management
    • Problem management
    • Release management
    • Change management

Functional business “Service Delivery”

  • Service level management
  • Continuity and Security management
  • Capacity management
  • Availability management
  • Performance management

Consulting services

Understanding the vital company processes. Building relevant and pragmatic solutions for the resilience of the business critical activities.

A global coverage of Business Resilience scope:

  • Risk assessment
  • Business Impact Analysis
  • Business Continuity & Security plans 
  • Crisis management
  • Recovery test
  • Business Continuity planning audit
  • Facilities management services
  • Project management

Colocation servicesIT managed services Resilience consulting Business continuity services


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