Continuity Management

The Continuity Management of your IT platforms is a key activity when you decide to have them managed by an external company. Can your partners guarantee you a failure will never occur? Instead of tempting fate, be sure you are prepared.

By setting up reactive as well as proactive measures and mitigating the risk of a disaster, the Continuity management ensures that your IT Services will recover and continue after a major disruption.

Through a long-term experience in Business Continuity management and Disaster recovery activities, ebrc will help you ensure that your whole business process can continue in case of a disruption.

ebrc Continuity Management Services are integrated within the IT Service Management tools and workflow, encompassed in our Managed Services solution, and cover the following key activities:

  • Assessing the risks and their business impacts on the application chain
  • Building a relevant Business Continuity Plan
  • Translating business requirements into infrastructure and recovery process options
  • Building and executing storage and the backup plan
  • Performing regular tests and maintaining  the Business Continuity Plan
  • Optimising the recovery timeframe
  • Hosting critical  application platforms in our highly secured and interconnected datacenters

Hosting sites in Luxembourg Resilient consulting services

    Each application chain hosted and managed by ebrc includes continuity management activities driven by our team of experts. This key process of Managed Services solution provides:

    • Disruption minimization in IT services following a major interruption or disaster
    • Proper proactive planning and testing of recovery plans
    • 24x7x365 availability of applications monitoring managed by ebrc

    Continuity management by ebrc follows the ITIL v3 methodology, and are in compliance with the compliancy with the best practices in Business Continuity such as DRII or BS25999:

    ebrc builds and executes relevant outsourcing plans in compliance with legal constraints:

    • International regulations
    • Recommendations from the Luxembourg public institution  “Commission de Surveillance du Secteur Financier” (CSSF) on data confidentiality and integrity

    ebrc achieves the ISO 27001 certification that comprehensively defines the requirements for establishing, implementing and documenting an effective information Security Management System.

    Your applications will be hosted in our world-class datacenters, up to Tier IV classified, with the highest levels of security and redundancy.

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